Refund policy
Because every item at Kendrick Blankets and More is custom printed on demand just for you, we're unable to accept returns or exchanges for reasons like ordering the wrong size, changing your mind, or simply not loving the design once it arrives. Since nothing is pre-made or kept in stock, we can't resell or restock returned items.
That said, your satisfaction matters to us, and we stand behind the quality of what we send out. We will happily provide a free replacement or a full refund if your item arrives damaged or defective, your item was misprinted (wrong design, text, or colors from what you ordered), or your order never arrives and tracking confirms it was lost in transit.
To request a replacement or refund, please email pkendrick@pkpublishing.com within 30 days of your delivery date with your order number and a photo of the issue. We'll get a resolution, a reprint or a refund, sorted out for you as quickly as possible.
Refunds, once approved, are issued to your original payment method and may take a few business days to appear depending on your bank or card issuer.
If you have any concerns about your order, please reach out. We want you to love what you receive.
Contact us: pkendrick@pkpublishing.com or (813) 413-6881.